Privacy Policy

This English document is a translation of the original Japanese document for the sole purpose of user convenience. It is only the Japanese original that is legally binding. In the event of any discrepancy or inconsistency between the Japanese original and the English translation, the Japanese original shall prevail.

This policy stipulates the handling of personal information of users who use the service of “Langsmith Editor” (hereinafter referred to as “the Service”) operated by Langsmith Inc. (“we,” “us” or “Langsmith”).

We are highly aware of the need to protect personal information, and have established the following personal information protection policy as a standard that all our employees must comply with for all personal information obtained in the course of conducting our business.

Scope of Information to be Obtained

We automatically acquire personal information such as Internet domain names, IP addresses, browsing of this website, and search keywords. Cookies (information sent from our server to your browser to identify you on our server, which is stored in your computer) are used only for the purposes of accurately grasping the number of accesses and improving the convenience of the browser display function; provided, however, that cookies may be used for the login authentication function in plans that require membership registration.

Using Google Analytics

The Service uses Google Analytics to grasp how you use the Service. Google Analytics uses first-party cookies to collect information about access to the Service. For more information on the information collected by Google Analytics, please refer to the Google Analytics Privacy Policy. >> External page

Any character data / voice data such as text and terminologies entered by you for using the Service, any character data / voice data generated by the Service, and any character data / voice data obtained by regenerating those character data / voice data (hereinafter collectively referred to as “Text Data, etc.”) will be sent to our servers and the servers of the contractor(s) designated by us. The method of processing Text Data, etc., varies depending on the plan as follows:

Free plans (Guest Plan, Free Plan,Tohoku University Plan)

When using the Service, please enter only the text you wish to transfer to our server. This is necessary in order for us to create “rewrites”, “auto-completions”, etc., and provide our services to you. We process Text Data, etc. and other information in a form that is not linked to personal information, and only for the purpose of improving our services.

Paid plans (Premium Plan, Enterprise Plan)

When using the Service, please enter only the text you wish to transfer to our server. This is temporarily necessary in order for us to create “rewrites”, “auto-completions”, etc., and provide our services to you. We will not leave any input Text Data, etc. on the servers of our company or our designated subcontractors. During the free trial period of the Free plan, this item is not applicable even if you use the paid plan functions.

Using Stripe

All online payments are made through the Stripe service. We will not obtain your complete credit card information, except for the access token to the Stripe service.

Plans that require membership registration (other than Guest plan)

We will collect your personal information provided by you, such as email address. We will never use it for any other purpose.

Purpose of Use

We will use your personal information we obtain as stated above for the following purposes:

Purpose of providing the Service
Purpose of measuring and analyzing the usage status of the Service
Purpose of investigation and response in case of failure / malfunction of the Service
Purpose of quality improvement, enhancement and improvement of our services and products
Purpose of providing other products and services provided by our contractors
Purpose of giving notifications regarding the Service and information on related services
Purpose of responding to inquiries and other requests from customers who use the Service
Purpose of conducting various marketing activities such as surveys on usage trends of the Service
Purpose of conducting surveys regarding the Service
Purpose of working out plans of new services provided by us in the future
Purpose of lotteries for our promotions and shipping of prizes
Purpose of billing processing such as submitting estimates and payment
Purpose of identity verification in the event of unauthorized access or use
Purpose of giving you important notices regarding our services or otherwise contacting you as necessary

※We may provide the information to universities and research institutes for research presentations by our company, joint research with universities and research institutes, and other academic and educational activities, but we will not use the information in a form that can identify individuals.

Restrictions on Use and Provision

We will not use your personal information, or provide it to third parties, for any purpose other than the purpose of use, except for the case of a legal disclosure request or the case of illegal access, threats, or other illegal acts or for any other special reason; provided, however, that we may provide your personal information to third parties in the following cases:

When your prior consent has been obtained.
In the case of information such as access information to this website and user attributes that has been statistically processed so that individual customers cannot be identified.
When it is deemed necessary to protect our or a third party’s rights, property, or interests in the event that you violate laws, regulations, or terms of use in connection with the use of our services.

Measures to Ensure Safety

We will take necessary measures to prevent the leakage, loss, or damage of acquired information and to otherwise appropriately manage acquired information.

In addition, as we hire third-party contractors to operate our services, we may entrust to those contractors the handling of acquired information. In such a case, we will take the necessary measures to ensure that those contractors also prevent the leakage, loss, or damage of acquired information and otherwise appropriately manage acquired information.

Disclosure and Correction of Personal Information

In accordance with the Act on the Protection of Personal Information, if you have requested in person that we disclose, correct, suspend the use of, or delete of your personal information, we will take necessary steps after confirming that the request has been made by you.

Transfer of Business

In the event that Langsmith or all or part of its assets are transferred to a third party, or that Langsmith is dissolved or liquidated or goes bankrupt, your personal information acquired by Langsmith may be transferred to a third party. You acknowledge that there is a possibility that your personal information may be transferred to a third party and that that third party may continue to use your personal information in accordance with this Privacy Policy.

Changes to this Privacy Policy

We will review our operations regarding the handling of personal information from time to time, and may make changes our privacy policy as necessary. Any changes to be made by us will be posted on this website so that you will be notified. If you use the Service after our new privacy policy has been posted on this website, you will be deemed to have agreed to our new privacy policy.

Scope of Application

This Privacy Policy applies to your use of the Service.

Revised March, 2023
Revised January, 2022
Revised Aug. 2021
Drafted April, 2021

Langsmith inc.
President
Takashi Goto
Contact us about Privacy Policy
privacy@langsmith.co.jp